Trust us to find the best strategy for your business growth.
CHEJOY HOSPITALITY "The art of meeting your highest expectations"
OVER VIEW
HOTEL MANAGEMENT CONSULTANCY
Our expertly provide strategic advice for project owners and developers that are suitable for different scale of investment as well as flexible to apply for different aspects of business ranging consultancy to overall management of a hotels/lodges & resort properties. Our advice is purely based on a sound business case and will ensure that the proposed concept is aligned with the future market situation. Those scope of work are to boost your hotel performance, magnify customer experience, transforms your employees into experts
Che-joy's aim is to grow through securing new management contracts with quality hospitality entities
Through practiced and developed expertise and our team's accumulated talent, care and commitment, we ensures a straight forward collaborative experience and promise to manage your business with the utmost skill and attention.
Che -Joy can bring an added range of valuable services to your business. We understand the importance of having the right people and strategy in place for you.
Developing your Business
Our Team has extensive experience of maximising value from hotel facilities, refurbishments, business repositioning, acquisition and disposal.
The team will provide a number of services including guidance as to the payback opportunity and return on capital employed for any development proposal, and access to substantial market intelligence and full market condition surveys, which will assist us to establish the trading viability of any proposal.
Advice on minimum operational disruption and the need to complete the work on time and within commercial parameters.
Operations
Che-Joy will oversee the day to day management of each hotel, applying the practices, procedures and our business philosophy to drive maximum profitability for each owner. We will drive the recruitment, performance management and development of General Managers and Heads of Department and prepare an annual operating budget and development plan for each hotel.
We will conduct a monthly performance review of each hotel with the General Manager and other key personnel to monitor and drive each hotel's operating profitability, advise on matters of property maintenance, equipment and refurbishment, as required by each owner, as well as advise on statutory & regulatory compliance, including health & safety, employment law & licensing.
MODUS OPERANDI
We specialise in hotel consultancy and hotel management for those who need day to day and long term management of their hotel. We are an independent hospitality and hotel management company, working with investors and hoteliers to develop and improve the performance and potential of their hotels.
Having consulted and managed three hotels from scratch and managed and developed them to become successful hotel businesses, we use our knowledge and expertise in hotel management to help hotel investors and hotel owners do exactly the same. We pride ourselves in being a small and personable company and are knowledgeable in all aspects in the day to day running of hotels. We tailor our service to meet your individual requirements at all times.
We can help you on a consultancy basis, by owning and managing certain functions for you, or by taking control of the whole hotel, always with regular reporting.
It's important to us to spend time with you upfront to understand your objectives and agree how we will best work together. We draw up a detailed hotel management agreement with you outlining roles and responsibilities, ensuring that all expectations are agreed and met.
Full range of services for your business
For attainable business results
OUR VISION
We create, innovate, operate the future of wellness hospitality.
- To be the national leader and benchmark in the event management industry, providing effective and efficient integrated specialist solutions, using the best combination of trained and experienced personnel supported by appropriate technology.
- To achieve consistently a return on investment superior to all others to provide the basis for the long term capital growth.
- To be a company admired for its values, and standards to all our clients.
We believe in the following:
- Integrity
- Honesty
- Excellent Service
- Cleanliness
- Punctuality
- Respect for clients, guest and self
- Striving for the highest standard and quality
Hospitality Management Consulting
We provide strategic planning , couching , mentoring, business and Marketing info-graphics, business development, Projects Management, Compliance Training, Brand management and development, Marketing and Product Development consultation etc
HOTEL MANAGEMENT
Under Che Joy Hospitality Management , our highly-experienced team manages the hotel on behalf of the owner with a primary objective to maximize overall return on capital. We handle all aspects of the operations and management of the property by conducting weekly meetings with the key departments. The extent of Che Joy work is to analyze the hotel's financial performance, monitor all expenses, and provide short and long-term strategic direction in the business. We can also hire employees for the property as needed, and improve overall work culture and environment.
OPERATIONS MANAGEMENT
Che Joy delivers operational guidance and support to the hotel's current management. We oversee the daily operations with the existing hotel managers and provide guidance to ensure the hotel's bottom line is maximized. The scope of Che Joy work is to review operational performance and sales production, and provide short and long-term strategies. Weekly meetings are scheduled with the property's key departments to monitor and improve the hotel's overall performance.
Hospitality Training/ Strategy Clarification
We do business trend analysis and diagnostics , business strategies and marketing analysis. Our specialty is to define business and trade modus operandis for viability. We provide solution based explicit business advise for trade generation.
REVENUE MANAGEMENT
Independent hotels can benefit from the advice of Che Joy highly experienced revenue management team. This is a cost effective solution for independent hotels without having to hire a revenue manager under their payroll. We analyze every aspect of the business to help maximize revenue potential and to increase the bottom line. We ensure that the hotel takes advantage of every revenue-making opportunity with the ideal price at the right time.
>The following support will be provided by our revenue management team:
>Develop an optimal revenue management strategy customized for your property
>Manage online distribution and implement e-commerce strategies on hotel website, online travel >agencies, metasearch and global distribution system
>Support sales and reservations
>Analysis of market positioning and competitive pricing
>Decision making with data driven reports and on-call recommendations
THRUST
We thrive in creating productive and regenerative economic business formulas that translates progenetive balance sheet.
MARKETING
Che Joy marketing solutions specializes in digital marketing to ensure our client's online presence reaches the right target market to help boost sales. We create measurable and well-designed digital marketing campaigns that suit any type of property and that fit within a reasonable budget. Our expertise lies in understanding the client's brand and business goals, and choosing the right messages, and online platforms to maximize digital exposure to the client's potential customers.
Website Design & Development
>Website and graphic design work
>Website content writing
>Front end programming
>Mobile optimization
>Quality assurance and launching
>Google Analytics integration
>Search engine optimization
>Website content management
>Provide monthly Google Analytics report
F & B MANAGEMENT
>Food and beverage is part and parcel of excellent hotel service. Under Che Joy, hotels are assured of nothing but world class service and management by our F&B team. Our primary objective is to elevate the F&B department of every property. Able to handle all aspects of F&B operations, weekly meetings will keep property managers informed on the department's performance as well as updated on the long term strategies being implemented to develop this aspect of the hotel.
Southern Africa, Zambia in particular, is greatly indulged with a variety of both natural and artificial Tourist sites and CheJoy takes you there through our well vested and trusted Tour company.
